Shipping Policy

At BlackeUSA, we strive to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines our shipping terms, timelines, and customer responsibilities.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).
You will receive an order confirmation email once your purchase is completed.
Once your order has been shipped, you will receive a tracking number via email.

2. Shipping Locations

We currently ship within the United States only.
International shipping is not available at this time.

3. Delivery Timeframes

Standard Delivery: 5–10 business days after processing, depending on your location.
Delivery delays may occur during peak seasons, weather disruptions, or carrier-related issues beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on order weight, size, and delivery location.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

5. Tracking Your Order

Once shipped, you will receive an email with your tracking number and courier details.
You can track your order directly through the courier’s website or tracking portal.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
BlackeUSA is not responsible for lost packages due to incorrect or incomplete addresses.
If you realize your address is incorrect, please contact us immediately before your order is shipped.

7. Lost or Delayed Packages

If your package is significantly delayed or lost, please contact us with your order number.
We will work with the courier to resolve the issue, but please note we are not liable for delays caused by third-party carriers.

8. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item.
We will arrange for a replacement or refund in line with our Refund & Return Policy.

9. Split Shipments

In some cases, your order may be shipped in multiple packages (e.g., due to size or stock availability). You will receive separate tracking information for each shipment if applicable.

10. Contact Us

If you have any questions about shipping, please reach out:

📧 Support Email: help@blackeusa.com
📧 Manager Email: dua@blackeusa.com
📍 Address: 119 Bebout Rd, Venetia, PA 15367, USA